Common Questions to Ask When You Want to Buy Store Fixtures
Acme Shelving & Store Fixtures is here to assist you in buying store fixtures to effectively display and organize your merchandise. Our team would be happy to answer any questions you might have about how to buy store fixtures, or how to select the ideal retail display system for your space.
Below is a list of the most common questions we hear from our customers in relation to store fixtures and retail supplies:
- Do you offer discounts?
We offer discounts based on full cases of product and on quantity purchases. We also upload special offers, discount coupons and “HOT DEALS”. We also try to offer competitive pricing when we can on our selection of store fixtures and accessories.
- Do you ship or deliver?
We have our own truck for deliveries within the GTA (at an additional cost) and arranging shipments via courier or transport within Canada (at an additional cost).
- How much does shipping/delivery cost?
Shipping and delivery costs will vary, based on the size of the order, weight, type of location and the destination.
- How long will it take to ship?
Depending on stock, most of our items can be shipped within 24 hours; however, specialty items such as racking and shelving orders may take 1-2 weeks depending on the size of the order and the work involved.
- Are you open to the public?
Yes, you can visit our showroom at 360 Magnetic Drive, Toronto Ontario. Click here for directions and hours of operation.
- Do you rent?
Yes, we rent almost everything.
- What types of payment do you accept?
We accept Cash, Debit, Visa, M/C and Amex. No Cheques accepted.
- Can I return my purchases?
Yes, you can return unused items for refund, credit or exchange within 5 business days, in the original packaging, subject to a 20% re-stocking fee.
- What types of shelving do you sell?
A) Metal store shelving suitable for grocery stores, convenience stores, hardware and paint stores and dollar stores etc.
B) Metal heavy duty racking for warehouse/industrial applications and light/medium duty for garages, storage, home and office use.
C) Display solutions for all retail applications
- Do you install?
Yes, we do installations. The price is based on the size of the space and the amount of work involved. Unfortunately, we can only offer this service to customers based in and around the GTA.
- How do I place an order?
You may order via phone, email, fax, telephone or online through our add to quote feature – a customer representative will contact you within 24 hours
- What if I don’t see what I want online?
Please note that we carry a large variety of used items that come and go on a daily basis. Should you not see what you require, call one of our customer service representatives, or email us with an inquiry. We might not have the item, but we might be able to recommend where to find it.
- Do you purchase or buy back used items?
We do buy items, depending on the type of items that are for sale and what stock we presently have, and if there is any sale value. Customers should call and speak to a manager for clarification.
- Do you custom make displays?
We can refurbish our shelving and showcases. As well, we can customize the products that we have and we can customize/create or arrange for options regarding cabinets/showcases/shelving. However, we do not do custom mill working and we do not manufacture.
- Are you the Acme that sells closet parts?
Unfortunately, Acme Closets is a different and unrelated company. We do not sell parts for closets/cupboards and those parts are specially made for those systems.